Lately,work has been a little haywire. Don't know if i am down on my luck or this is the test for me to make decisions. Then I started to recall the project that Fad handled to me and thought about all the different options I offered the guest hypothetically. Then I realised that there's no right or wrong in decision-making. Its the matter of balancing the decision you make participates in the welfare of the guest and the service provider.Sometimes,you can't please both parties but you gotta do what a guest services executive would do which is to be professional even if you have to offend the guest indirectly. Communication between the guest and your colleagues is very important,its best to clarify everything first hand or the message won't be sent the way its supposed to be. Product knowledge has to be world-class for the benefit of yourself where you will be at the losing end of the straw by knowing little.
You don't seem to care about me no more even when i tell you that i have been feeling stressed at work and need you even just to hear your voice will help me feel better. No messages,no calls from you. Not even a missed call to show that you care just a bit.After all we been through, you just wanna throw this all away? You said that we can be friends even if we go our separate ways,but why is it that you have now treated me like a complete stranger? Do I not even exist as an acquaintance in your life anymore?
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